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Rtribe — Policies

Terms & Conditions

Welcome to Rtribe! We're truly excited to have you move with us. Please read the following carefully before enrolling.

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01  ·  Payments
Monthly Membership & Payment

All enrollments follow a monthly membership model unless you opt for a pay-per-class or a select class pack. Registration is confirmed only upon full payment. Fees must be paid before classes begin for the month. All payments are non-refundable and non-transferable under any circumstances.

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02  ·  Validity
Monthly Cycle (No Carry Forward)
  • Membership is valid only for the calendar month enrolled. Unattended classes cannot be carried forward to the next month.
  • If you enroll after sessions for the month have already commenced, your membership will still be valid only until the end of that calendar month.
Example: If you join on the 5th or 8th of March for the March batch, your membership remains valid only until 31st March. However, you may utilise the flexibility in Point 3 to adjust missed sessions within that same month.
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03  ·  Flexibility
Flexibility for Missed Classes

We understand that schedules can shift. You may make up up to 2 missed classes per month (or up to 2 hours for once-a-week 2-hour batches) by attending another regular class within the same month.

  • Prior intimation is required; slots are subject to availability.
  • Workshops and special sessions are not eligible for make-up.
  • If a class is cancelled by Rtribe, a make-up session will be arranged.
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04  ·  Punctuality
Timings & Punctuality

Please arrive 5–10 minutes early so sessions can begin on time and everyone receives the full experience.

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05  ·  Etiquette
Studio Etiquette & Cleanliness
  • Outside footwear is not allowed inside the studio; please carry clean indoor shoes.
  • Food and beverages are permitted only in the lobby area.
  • Bags are not permitted in the main studio area — please use designated storage.
  • Keep phones on silent and help us maintain cleanliness at all times.
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06  ·  Conduct
Respect & Conduct

We value a positive and safe environment. Please respect teachers, fellow members and the studio space. Disruptive or inappropriate behaviour may result in termination without refund.

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07  ·  Property
Damage to Property

Any damage caused due to negligence must be compensated accordingly.

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08  ·  Safety
Safety & Responsibility
  • Please inform your teachers of any injuries or medical conditions prior to participating.
  • Participation is voluntary and at your own risk.
  • Rtribe is not liable for injuries sustained during sessions.
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09  ·  Media
Photography & Communication
  • Photos and videos may be used on official platforms unless you notify us in writing at registration.
  • Updates will be shared via official WhatsApp groups.
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10  ·  Rewards
Reward Coupons
  • How rewards are earned. A reward is randomly generated only when a qualifying workshop or regular class payment is completed and verified. The specific discount — and whether it applies to a future regular class or a future workshop — is determined by chance and is not guaranteed to be any particular amount or type.
  • You must reveal it live. Your reward is shown once, on the confirmation screen immediately after payment. If you close or leave that page before revealing it, no coupon is issued and it cannot be recovered or reissued later.
  • One-time use only. Each coupon code can be redeemed exactly once. Once used, it cannot be reused, refunded, or reissued — except where the purchase it was applied to is itself refunded (see below).
  • Eligibility varies by coupon. Each coupon is either a new-student offer, an existing-student offer, or open to anyone, as stated at the time it is won. A code will be rejected at redemption if the person applying it does not meet its stated eligibility.
  • Valid on a regular class or a workshop, as stated. Each coupon is redeemable on whichever is stated at the time it is won — an individual regular class package, a workshop booking, or, for select coupons, either one. It cannot be applied to combo packages, drop-in sessions, Shows/Namma tickets, or studio rentals unless explicitly stated otherwise, nor to a domain other than what is stated for that coupon.
  • Class or workshop restrictions may apply. Some coupons are valid only for specific classes, or only for specific workshops, as selected by Rtribe. Any such restriction is stated at the time the coupon is won.
  • Expiry. Each coupon is valid for a limited period from the date it is issued. Once expired, it cannot be extended, reactivated, or replaced.
  • No cash value, no change given. Coupons have no cash value, cannot be exchanged for cash or credit, and cannot be transferred for monetary consideration. If a coupon's value is more than the price of the class or workshop it is applied to, that booking is free and the unused portion of the coupon's value is forfeited — it is not refunded, credited, or carried over to any future purchase.
  • Cannot be combined. Only one coupon may be applied per booking. Coupons cannot be combined with each other or with any other ongoing offer or discount.
  • Refunds void the coupon. If the payment that generated a coupon is later refunded or cancelled, the coupon is automatically voided, whether or not it has already been used.
  • Refunded purchases restore the coupon. If the class purchase a coupon was applied to is itself refunded by Rtribe (for example, converting a drop-in trial to a full monthly enrollment within the studio's conversion window), the same coupon becomes available again for reuse on the replacement purchase, subject to its original expiry.
  • Fair use. Rtribe reserves the right to void any coupon, refuse redemption, or restrict participation where there is reasonable suspicion of misuse, fraud, or abuse of this offer.
  • Rtribe's decision is final. Rtribe reserves the right to modify, pause, or discontinue this reward program at any time without prior notice. Rtribe's determination on the validity or eligibility of any coupon is final.